
Hand-knotted rugs need submersion washing, controlled drying and fibre-specific treatment. Run one through a carpet machine and you get dye bleed, browning and a damaged fringe — often permanently.
The right cleaning method depends on how a rug was made — knotted or flatwoven, wool or silk, natural dyes or synthetic. These twelve traditions cover almost everything found in a Greenville home.











Assessment, washing, drying and repair all happen under one roof — nothing is subcontracted out to a carpet plant.



A wool rug holds several pounds of dry soil per square metre before it looks dirty. That grit sits at the base of the pile and cuts the fibres every time someone walks across it. Vacuuming lifts the surface; it does not reach the foundation.
Submersion washing flushes the soil out through the back of the rug rather than pushing it further in. Dye stability is tested first, because a rug that bleeds under hot water and detergent cannot be undone.

Send a few details and a photo if you have one. We’ll come back with an estimate and a pick-up window, usually within one business day. The quote is free and the final price is set only after we’ve seen the rug in person.